Returns and Exchanges
RETURNS AND EXCHANGES
We allow returns for 7 days after your order was delivered for defective or damaged items. The item must be received within this time period. If 7 days have gone by since your order was delivered, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it, with tags attached.
To complete your return, we require you email us first to notify us it's coming with a photo of the defect at email@example.com When mailing, be sure to include the order number.
Once your return is received and defect is inspected, we will send you an email to notify you that we have received your returned item.
If you are approved, then your refund will be processed within 3 business days.
Sale items are final sale.
We only exchange PRESALE items for difference sizes. If you need to exchange it for the same item, in a different size if available, if item is not available for replacement we will let you know, send us an email at firstname.lastname@example.org. Make sure to include order number and new size needed IN your return.
You will be responsible for paying for your own shipping costs for returning your item (unless item is defective or damaged). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.